4220 Complaints Concerning Staff or Programs
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Constructive criticism can be helpful to the district. At the same time, the Board has confidence in its staff and programs and shall act to protect them from unwarranted criticism or disruptive interference. Complaints received by the Board or a Board member shall be referred to the Superintendent for investigation.
The Superintendent shall develop procedures to handle complaints concerning staff or programs. Complaints regarding instructional materials should be pursued in the manner suggested by Policy 2020 (Curriculum Development and Adoption of Instructional Materials).
Legal References:
RCW 28A.405.300 Adverse’ change in contract status of certificated employee--Determination of probable cause – Notice – Opportunity for hearing
RCW 42.30 Open Public Meetings Act
ADOPTED: 10/22/1992
REVISED: 11/24/98Procedure No. 4220P Complaints Concerning Staff or Programs
Most complaints can be resolved by informal discussions between the citizen and the staff member. Should the matter not be resolved, the principal shall attempt to resolve the issue through a conference with the citizen and the staff member.
The following procedures apply to the processing of a complaint which cannot be resolved in the manner described above:- If the problem is not satisfactorily resolved at the building level, the citizen should file a written complaint which describes the problem, and a suggested solution. The Superintendent should send copies to the principal and staff member.
- The staff member shall respond to the Superintendent in writing or in person.
- The Superintendent shall then attempt to resolve the matter through a conference with the citizen, staff member, and principal.
- If the matter is still not resolved, the Superintendent shall present the issue to the Board. If the complaint is against a staff member, the complaint shall be handled in executive session in the presence of the staff member. The Board shall attempt to make a final resolution of the matter. Any formal actions by the Board must take place at an open meeting. If such action may adversely affect the contract status of the staff member, the Board shall give written notice to the staff member of their rights to a hearing.
ADOPTED: 10/22/1992
REVISED: 11/24/98 - If the problem is not satisfactorily resolved at the building level, the citizen should file a written complaint which describes the problem, and a suggested solution. The Superintendent should send copies to the principal and staff member.
4000 Policies
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COMMUNICATIONS WITH THE PUBLIC
4000 Public Information Program
4007 Social Media and Online Communication
4020 Confidential Communications
4040 Public Access to District Records
4060 Distribution of Materials
PUBLIC PARTICIPATION IN THE SCHOOLS
4110 Citizen's Advisory Committees and Task Forces
4120 School-Support Organizations
4129 Family Involvement
4130 Title 1 Parent Involvement
PUBLIC ACCESS TO SCHOOLS, STAFF AND STUDENTS
4200 Safe and Orderly Learning Environment
4210 Regulation of Dangerous Weapons on School Premises
4215 Use of Tobacco and Nicotine Products and Delivery Devices
4217 Effective Communication
4218 Language Access Plan
4220 Complaints Concerning Staff or Programs
4235 Public Performances
4237 Contests, Advertising and Promotions
4238 Business Advertising/Sponsorships
4260 Use of School Facilities
4265 Community Schools' Program
RELATIONS WITH OTHER AGENCIES AND SCHOOLS
4310 District Relationships with Law Enforcement and Other Government Agencies
4311 School Resource Officer
4315 Release of Information Concerning Sexual and Kidnapping Offenders
4320 Cooperative Programs with Other Districts, Public Agencies, Private Schools and Daycare Agencies
4400 Election Activities